Operations support for groomers and pet businesses.
You're great with the animals. The calendar, the reminders, the no-shows, and the pricing you haven't raised in three years are a different job.
I build the systems behind your pet business, from first booking to rebooking, so the day runs without everything living in your phone.
Sound familiar?
Your booking calendar lives in your texts.
No-shows cost you money every week, and there's no policy currently in place to back you up.
You know your prices are too low, but raising them feels risky.
Vaccine records, pet notes, and owner preferences live in multiple places.
You're booked solid and still not sure the business is making money.
What I help with
Booking and scheduling: One booking system with reminders, deposits, and a clear cancellation policy, so the calendar fills itself.
Pricing with confidence: A look at your real costs and time per appointment, and a plan for raising prices without losing your best clients.
Client and pet records: Intake forms, vaccine records, and notes in one place you can pull up before every appointment.
Your website and booking page: A site that shows your work, answers the common questions, and sends people straight to booking.
AI for the busywork: Reminder texts, follow-ups, and review requests drafted in your voice, so you're not typing them between appointments.
Real results
Inside a pet business: I've worked behind the counter at Poudre Pet and Feed Supply in Fort Collins, so I know what a busy retail day actually looks like.
Cruz and Cuts Mobile Dog Grooming: We repackaged the services and rebuilt how they're presented. Prices went from $75 to an average of $125 per dog, and the waitlist has held at 15+ clients almost a year later.
"Working with Bri... has completely transformed my startup. I went from feeling overwhelmed and scattered to having a streamlined infrastructure that saves me time and keeps my dog training business organized and thriving. Bri's genuine commitment to my success and tailored approach have given me the tools I needed to stand out in a competitive market."
Mo Lynch Vashel, Owner, The Canine Life Coach™, Salt Lake City, UT
"Working with [Craft & Order] was a game-changer for my business. They completely rebuilt my outdated website, transforming it into a professional, polished platform that showcases my services and value. Since launching the new site, I've been able to adjust my pricing to reflect my expertise, going from way-below-market rates to being fully booked with a waiting list that's now half as long as my client roster. The result? A 50% increase in revenue! Their work didn't just give me a website. It gave me the confidence to grow my business and thrive. I couldn't recommend them enough!"
Steve Doggett, Owner, Cruz and Cuts Mobile Dog Grooming, Lebanon, TN
You've got the craft. Let me bring the order.
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Free discovery call (30 minutes).
The Order Audit ($500 to $750).
Build and support.
Tell me what's working, what isn't, and what's keeping you up at night. No pitch, no pressure.
I dig into your booking, intake, and client flow, then hand you a roadmap you keep. Your audit fee is credited toward your build.
We put it in place, one project at a time or on a monthly retainer, so it keeps working after launch.